Terms Of Use

Effective Date: 1 July 2025

Welcome to Paper Kisses. By accessing our website and using our services, you agree to comply with and be bound by the following Terms of Use. Please read them carefully.

1. About Paper Kisses

Paper Kisses offers personalised, printed storybooks crafted from the memories and photos you provide. Each book is uniquely created to help preserve and honour personal stories and connections.

2. Account Registration

While you can browse our website without registering, certain features may require you to create an account. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

3. Ordering Process

  • Orders are placed through our website. After purchase, you will receive a link to complete a Story Guide form, which collects the necessary information to create your personalised storybook.
  • Upon submission of the Story Guide, we will craft your story and send you a digital proof for approval.
  • Once approved, the book will be printed and shipped to the address provided.

4. Pricing and Payment

  • All prices are listed in Australian Dollars (AUD) and include applicable taxes unless stated otherwise.
  • Payment must be made in full at the time of order placement.
  • We accept major credit cards and other payment methods as indicated on our website

5. Shipping and Delivery

We ship worldwide. Entre delivery address at checkout and shipping rates will be calculated then.

6. Returns and Refunds

  • Due to the personalised nature of our products, we do not offer refunds once work on your book has commenced.
  • If your book arrives damaged or with a manufacturing defect, please contact us within 7 days of receipt to arrange for a replacement.

7. Content Submission

By submitting content (text, images, or other materials) to Paper Kisses, you affirm that:

  • You have the necessary rights and permissions to use and share the content.
  • The content does not infringe upon the rights of any third party.
  • You grant a non-exclusive, royalty-free license to use, reproduce, and modify the content solely for the purpose of creating your personalised storybook.

8. Intellectual Property

All content on our website, including text, graphics, logos, and images, is the property of Paper Kisses or its content suppliers and is protected by intellectual property laws. Unauthorised use of any content is prohibited.

9. Limitation of Liability

Paper Kisses shall not be liable for any indirect, incidental, or consequential damages arising from the use of our services or products. Our total liability to you for any claim arising from the use of our services is limited to the amount paid for the product in question.

10. Modifications to Terms

We reserve the right to update or modify these Terms of Use at any time without prior notice. Your continued use of our website and services constitutes acceptance of any changes.

11. Governing Law

These Terms of Use are governed by and construed in accordance with the laws of Queensland, Australia. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts of Queensland.

12. Contact Information

For any questions or concerns regarding these Terms of Use, please contact us at: hello@paperkissesstory.com