Privacy Policy
Effective Date: 1 July 2025
At Paper Kisses, your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website and use our services.
1. Information We Collect
We collect personal information directly from you when you:
- Place an order
- Complete our Story Guide form
- Subscribe to our newsletter
- Contact our support team
The information we collect may include:
- Name
- Email address
- Shipping address
- Payment information
- Photos and personal stories provided for your custom storybook
We may also collect information automatically through cookies and similar technologies when you visit our website, such as your IP address and browsing behaviour.
2. How We Use Your Information
We use your personal information to:
- Process and fulfill your orders
- Create personalised storybooks based on the information you provide
- Communicate with you about your orders and our services
- Send you marketing communications, if you have opted in
- Improve our website and services
3. Sharing Your Information
We do not sell your personal information. We may share your information with third parties who assist us in providing our services, such as:
- Payment processors
- Printing and shipping partners
- Email marketing platforms
These third parties are obligated to protect your information and use it only for the purposes we specify.
4. Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, or destruction. All transactions are processed through secure payment gateways, and our website uses SSL encryption.
5. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request corrections to any inaccurate or incomplete information
- Withdraw your consent for us to use your information
- Request the deletion of your personal information, subject to legal obligations
To exercise these rights, please contact us at hello@paperkissesstory.com.
6. Cookies
Our website uses cookies to enhance your browsing experience. Cookies are small data files stored on your device. You can choose to disable cookies through your browser settings, but this may affect the functionality of our website.
7. Changes To This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
8. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at: hello@paperkissesstory.com.